by Dr. Susan Cain | Dec 9, 2015 | Training & Development
Susan Cain, Ed.D. LCSW When we think about how we are connecting with clients and customers, we rarely take into consideration how they perceive us. Instead, we think about how to push our services or our products out to them, we articulate how we can meet their...
by Dr. Susan Cain | Dec 6, 2015 | Training & Development
By Susan Cain, Ed.D., LCSW There I was at a brand name Chicago Company with a sales team the other day showing them, of all things, a video of a horse being trained. I was asked to talk with a group of sales professionals about the topic of building transformational...
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